At LASHCON, we understand that plans can change, and we aim to be as accommodating as possible for our valued attendees. Here's our refund policy for your reference:
Full Refund (100%):
Attendees can request a full refund if they cancel their attendance 120 days or more prior to the start date of LASHCON (June 13, 2025 is the last day to get a full refund).
Partial Refund (50%):
Attendees can obtain a 50% refund if they cancel between 90-119 days prior to the event's commencement (July 13, 2025 is the last day to get a 50% refund).
No Refund:
Unfortunately, we cannot offer refunds for cancellations made within 90 days or fewer leading up to the event. Your ticket will be downgraded to a "replay ticket" where you can watch all the speakers on our app about 21 days after the con is over.
Ticket Transfers:
If an attendee can't make it, they have the option to sell or transfer their ticket to another prospective attendee. We request both parties to inform us of this change, ensuring a smooth transfer process and updating of event records.
Thank you for understanding our policy, which ensures the smooth operation and success of Lashcon. We look forward to offering you an enriching experience and hope to accommodate any changes as best as we can.
Please contact us at hello@lashcast.com if you decide to exchange your ticket.